I run sales, contests and promotions regularly be sure to signup for my newsletter for the latest promos, news and info. Also be sure to take part in my rewards program, Sparkles! You can collect Sparkles in various ways and use your Sparkles for discounts in my Shopify store!
In addition, any orders over $49 trigger FREE shipping automatically on the website! Just make sure your order items total $49 or more before shipping and the free shipping should automatically kick in
Most items process in 1-2 weeks and then are sent to shipping. Other items will be listed shipping times if longer production times and special sale periods. Items are shipped via USPS so please allow time for the postal service to deliver your items. I provide tracking numbers as well so you can track the items progress. International orders can take more time to arrive to you so please be patient as your country mail delivery is different worldwide.
Your receipt gives you an estimated shipping date and we try to adhere by that date in all cases and in some cases may ship sooner! Please allow at least that amount of time and realize that the USPS can lose shipments (tracking will help estimate shipping timeframe).
If your tracking says your package is in transit, you can contact
USPS with your tracking number and they can inform better on the status
or location. If your tracking says your package was delivered, you can
take these steps:
1. Check your shipping address to make sure the address is your correct and current address.
Contact USPS with your tracking number and they can perform a dropped
off GPS trace (make sure to ask them for this). They can see a gps track
of where and when the package was delivered. They can be reached at 1-877-275-8777 or use the missing mail form: https://www.usps.com/help/missing-mail.htm
Check with your neighbors to make sure it wasn't delivered to the wrong
home or in an obscure part of your home like the porch that the postal
person may have left the package.
We do ship internationally to most locations. In order to find out shipping costs, create an account including your address and add the products to your cart. The system will then calculate your shipping cost during the checkout process.
Sometimes the tracking information does not seem to move or populate for some reason at the origin USPS post office. Sometimes packages are scanned at the next receiving USPS and then the scan updates. If your label has just been created within 1-3 business days, please be patient as we print labels as a first stage in our shipping process and then process shipments in batches one through three. If our total shipments are on the larger side, three batches and if on the smaller side, just one batch.
Your feedback is important to me - If you have any issue or question at all, please message me using the CONTACT form here as I will try to correct any issues with your order. I strive to respond to all messages within 1-3 business days.
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