FAQ

Frequently Asked Questions

Covid-19 / Coronavirus

Are you still shipping and what measures are being taken?

What is shipping like during this covid-19 event?

General

How do I contact Planner Press?

Do you do custom orders or customizations?

Do you have any coupon codes?

When can I expect my order to ship?

Shopping & Products

What are Dashtabs and how do I use them, is there a tutorial?

I have a Foxy Fix, how do I convert Foxy sizes to your dashboard sizes?

What kind of dividers do you have?

What are PocketCards?

Shipping & Orders

Do you do combined orders?

How long will it take for me to receive my order?

I don't see that my order has shipped yet, can I get a status?

What if my order never arrives or is lost?

Do you ship internationally?

I see my shipping label has been created but I do not see the shipment movement / still waiting to be dispatched.

Other

What do I do if I have an issue with my order (ie: wrong items, quality issues, color issues, shipping or damage issues etc)?

Sale

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